When you open a brand's invitation link, one of a few things happens depending on how the brand set it up: you're confirmed immediately, or your interest is registered and the brand follows up with an official invitation, or your request goes to the brand for manual approval. Being sent back to your dashboard usually means one of three things — you're already a member of that campaign or community, the link has expired or been revoked, or the link was issued for a different account than the one you're signed in with.

In that last case, connect the matching social account, or sign in with the account the brand invited. If you're sure the link should work, message the brand in Messages or contact support@heylist.com.

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